Question 1

How do I use my discount code/coupon number?

Accepted Answer

Add the desired products to your shopping cart. Go to your shopping cart and enter your discount code in the "Discount code" box.

If you have entered an active discount code, the discount will be deducted when you press "Submit". At the order overview, you will see that a discount code has been deducted.

Question 2

What is a discount code?

Accepted Answer

A promotion code / coupon code is used to get a discount on your order, before paying.

You can get a discount code by signing up to our newsletter. You can sign up at the bottom of our homepage. Then you will be the first to hear about interesting offers and news. If it does not allow you to click the sign up button, please ensure you have approved cookies.

Question 3

I have not received my discount code, how do I proceed?

Accepted Answer

Once you have signed up for our newsletter you will receive an email with your discount code.

If you miss email, please check your spam or advertising folder.

You are also welcome to contact our customer service.

Question 4

How do I subscribe your newsletter?

Accepted Answer

You can subscribe our newsletter from the frontpage of our website.

You can also sign up for the newsletter here: Sign up for newsletter.

Question 5

I want to unsubscribe your newsletter

Accepted Answer

At the bottom of each newsletter, there is a link to unsubscribe from our newsletters. Via the link, you will reach a page where you can choose which e-mails you no longer want to receive.

Note that you will still receive order confirmations and invoices via email when ordering.

Question 6

Discounts and discount codes

Accepted Answer

Please click here to read more about our discounts and discount codes.

Newsletter & Discount codes

How do I use my discount code/coupon number?

What is a discount code?

I have not received my discount code, how do I proceed?

How do I subscribe your newsletter?

I want to unsubscribe your newsletter

Discounts and discount codes

Payment

Returns

Other

Delivery