Question 1

When can I expect my order?

Accepted Answer

The normal delivery time to the UK is 3-5 business days after the order has been dispatched from our warehouse (delivery to addresses in Scotland and Islands may take slightly longer). You will receive an email, when your order has been sent. After this, you can track where your order is at any given moment, using a package number.

Question 2

Can my order be sent today?

Accepted Answer

We strive to send your order as soon as possible and always within 3-5 business days. However, it is not always possible, if we for instance are running campaign offers. But we will, of course, do our best, so you can get your purchased articles as fast as possible. If the order is urgent, please contact our customer service and they will do their best to help you.

Question 3

Delivery cost

Accepted Answer

For orders above £49, products are delivered free of charge to UK addresses. For orders under £49, the delivery cost is £3.99 to UK addresses. Please note that the delivery cost is calculated from the total of your order after redemption of any given discount coupon. In order for us to continue to offer the best possible quality, we have chosen a shipping method that can be tracked. This entails some delivery costs, but on the other hand you have the assurance that you can follow your delivery.

Question 4

Which countries can DILLING ship to?

Accepted Answer

We can currently ship to UK, France, Germany, Netherlands, Belgium, Sweden, Finland, Norway, USA, Luxembourg, Austria, Switzerland, Poland, Portugal, Spain, Ireland, Italy, Hungary, Croatia, Czech Republic, Slovenia, Estonia, Greece, Latvia, Lithuania and Denmark.

Question 5

Can I get the tax refunded?

Accepted Answer

No, we do not offer tax refund.

Question 6

What are the delivery options, delivery times and freight rates?

Accepted Answer

Please click HERE for information regarding our delivery options, delivery times and shipping rates.

Delivery

When can I expect my order?

Can my order be sent today?

Delivery cost

Which countries can DILLING ship to?

Can I get the tax refunded?

What are the delivery options, delivery times and freight rates?

Payment

Returns

Other

Delivery

Newsletter & Discount codes

Orders

Products

My Account

Payment

Returns

Other

Delivery

Newsletter & Discount codes

Orders

Products

My Account

Delivery

When can I expect my order?

Can my order be sent today?

Delivery cost

Which countries can DILLING ship to?

Can I get the tax refunded?

What are the delivery options, delivery times and freight rates?

Payment

Returns

Other

Delivery

Newsletter & Discount codes

Orders

Products

My Account

Payment

Returns

Other

Delivery

Newsletter & Discount codes

Orders

Products

My Account