CUSTOMER SERVICE

FOCUS ON THE CUSTOMER


  • We want to offer optimal service at all times. A very good website that is simple and user-friendly is definitely a big part of this.

  • In addition, we are obviously always ready to respond to you, when you contact us.

  • You can contact us at phone: 0203 917 4909 (Monday-Thursday at 7-15, Friday at 7-14) or by e-mail at hello@dilling.com (where we reply within 24 hours on business days).

  • You can also contact us on Facebook via Messenger every day of the week (we will respond to your request within 24 hours, Monday to Friday).

  • Returns are managed at the address below:

DILLING
c/o DPD Logistics
Goods Inwards
Roebuck Lane
Smethwick
B66 1BY
United Kingdom


  • Our VAT-nummer: GB295 7261 64

10% discount on your first order

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DILLING is a Danish family enterprise with a long tradition of producing organic wool products that will keep you warm. Today, we make organic clothing in organic merino wool and cotton for the whole family with the fourth generation, Morten Dilling, at the helm. Our organic wool wear sells at favourable prices because you are buying directly from the manufacturer.

You’ll find soft, breathable, and allergy-friendly clothing in natural materials on our website, produced without harmful chemicals and within Europe's borders under good working conditions.

Most of our products are certified with the Nordic Swan Ecolabel and gently dyed at DILLING's own dyehouse in Denmark.

You'll find DILLING's products in the following countries:  dk.dilling.comdilling.dedilling.sedilling.nldilling.fidilling.frno.dilling.com.