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Our promise to you

Customer Promise
Customer Promise
Dear consumer,
 
At DILLING, we work every single day to develop the ultimate products for you and your loved ones. We know these are ambitious words, but it is a crystal-clear objective that makes our work rather simple, in all aspects; from design to production to service and quality.

We know that ambitious words require dedication, and we know that ultimately, you are the only one who can decide if we achieve what we set out to.

We guarantee the greatest possible level of transparency in all our processes. We consistently focus on ensuring our production gets more sustainable and cleaner all the time. We have not succeeded yet, but we work hard every day to step towards it.

Our most important job is to ensure you, our consumer, an unlimited level of wellbeing when you wear our clothes. We make our products in organic wool and cotton, dye them without the use of harmful chemicals, and design and produce all clothing in a safe working environment in our sewing rooms. Overall, we give you a product with timeless design, high quality, and great longevity, so you can wear the clothing for many years and thus, contribute to a more sustainable consumption.
 
We believe that this will give you the confidence and belief that you, alongside DILLING, can show the greatest possible consideration for the population, the environment, and animal welfare.

We hope that you, as a conscious consumer, will challenge everything we say and do. We would love to hear your thoughts and experiences of our practices and products, so we can become even better at our job.

This is our promise to you.

Yours sincerely,

Everyone at DILLING


Charlotte, responsible for our customer service, looks forward to hearing from you and can be contacted at: charlotte@dilling.com

For general inquiries regarding customer service, please contact: hello@dilling.com

Customer Promise

Customer Promise

Customer Promise

Customer Promise
Our most important job is to ensure you, our consumer, an unlimited level of wellbeing when you wear our clothes.

Customer Promise

Customer Promise

Customer Promise

Customer Promise

Customer Promise
We guarantee the greatest possible level of transparency in all our processes. We consistently focus on ensuring our production gets more sustainable and cleaner all the time.

Customer Promise

Customer Promise

Customer Promise

Customer Promise

Customer Promise
We would love to hear your thoughts and experiences of our practices and products, so we can become even better at our job.

Customer Promise