Free returns for 100 days

You have full right of returns.

If you cancel your purchase, every piece of order can be returned up to 100 days after receipt of the order.

The order must be in substantially the same condition in which you received it. This means not used with all the original washing labels attached, and the article must not have been washed.

When you need to return order, return it to us, after which you will get your money back. We expedite the shipment, and you can expect us to initiate the refund within 8-10 business days of receipt. Therefore, you can immediately order what you want instead and receive it faster than with a traditional exchange. You can also wait until we have refunded the amount.

Please be aware that the tracking of your parcel will only show you when it arrived at the logistics facility. From this point your parcel will be shipped to our return centre out of UK and therefore you can experience up to 10 days before the refund has taken place.

To make the return easier for you, we have made it possible to send the order back in the same bag you received the order in.

Online registration of your return

1. To make your return as quick and smooth as possible, we have made it paperless. When you wish to return a product, you simply need to register the return on our website. The online registration means that you will receive your refund faster. At the same time, we can save on the resources used. This is how to register your return

When you need to register a return you have the following options:
- register your return here.
- follow the link in your order confirmation or invoice
- log in to “my account” and click “orders and returns”
Find your item and fill out the reason for the return. Register your return by clicking ‘return my item(s)’. Your return label will then be sent to your e-mail address.
Pack your item and put the return label on the package
The package must be dropped off at the mail shop of our logistics partner. To make your return as easy as possible, you can return your item in the same packaging that you received it in. If you have chosen not to have a return label enclosed, you can easily and quickly get a return label here.

If you have ordered several products and only want to return individual items, we obviously refund the money for the items you send back, as long as the return slip is filled out.

PaymentShippingFree returns

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Payment

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Free return

Free return

Exchange

Exchange

10% discount on your first order

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Free returns